Item Customizations

We aim to deliver your order fast and flawlessly every time. Processing Time Most orders are processed within 1–3 business days. Custom or pre-order items may take a little longer. Shipping Rates & Methods • U.S. orders ship via USPS or UPS. • Standard shipping typically arrives in 3–7 business days. • Expedited options are available at checkout. Tracking You’ll receive an email with tracking details once your package ships. Delays & Lost Packages Sexy Girl Rock is not responsible for shipping delays caused by carriers, weather, or incorrect addresses. If a package is lost or damaged, contact us immediately so we can help you file a claim.

Returns Policy

Due to the intimate nature of our products, all panties, lingerie, and custom items are final sale for hygiene and customization reasons. Please read carefully before ordering. Non-Returnable Items • Custom text or personalized panties • Worn or washed items • Sale or clearance products Eligible Returns We only accept returns for incorrect or defective items within 7 days of delivery. To start a claim, email support@sexygirlrock.com with your order number and photos of the issue. Refunds Approved refunds are issued to your original payment method within 3–5 business days after we receive and inspect the returned item. Exchanges If your item arrives defective or incorrect, we’ll send a replacement at no extra cost.