Refund & Return Policy

Due to the intimate nature of our products, all panties, lingerie, and custom items are final sale for hygiene and customization reasons. Please read carefully before ordering.

Non-Returnable Items
• Custom text or personalized panties
• Worn or washed items
• Sale or clearance products

Eligible Returns

We only accept returns for incorrect or defective items within 7 days of delivery.
To start a claim, email support@sexygirlrock.com with your order number and photos of the issue.

Refunds

Approved refunds are issued to your original payment method within 3–5 business days after we receive and inspect the returned item.

Exchanges

If your item arrives defective or incorrect, we’ll send a replacement at no extra cost.